It’s interesting to see the rating distribution on Cloud 9, but I have to say we had wonderful service last night with driver Mark Zhukov. The party was too large for a cab and the journey wasn’t short, so the office priced out the transportation options and eventually settled on Cloud 9 for us. The price difference compared to some other limo services was quite remarkable, even for the car being at our disposal all night for as long as we needed it, and the rate gives them an extra star. I’m picky about things and so made special note that Mark’s limo looked spotlessly clean inside. I’d use Mark and Cloud 9 again in a snap, a definite no-brainer.”
Hired Cloud 9 for a surprise wine tasting trip for my wife’s birthday. Things could not have gone better. They were on time and the limo looked great. Our driver was absolutely fantastic. He did a great job of making sure everything went smoothly and treating our group like VIPs. He had the limo waiting for us the second we came out of each winery. Overall it was a great experience and very hassle free. I will definitely be using them again in the future.”
I booked a limo for my friends bachelorette party and I’m really happy with the service I received. The car was clean, they were on time and treated us really well. The driver knew our itinerary and got us where we needed to be on time. In the end we wanted the car a little longer and they helped us out. We had a blast! I will definitely use Cloud9 for future parties.”
Wow, just read other review – I had 100% the opposite experience.
I used Cloud 9 for ground transport for 50+ guests and the bridal party to my wedding in Woodside, CA this past weekend (September).
Their service, diligence, and follow through was perfect. I had all the confirmation emails, follow up calls for prep etc.
One bus had a mechanical issue and was 15 min late, but like a smart / organized person does I padded the schedule by 15 min so it was a wash anyway. My husband said anything can happen with vehicles at anytime, preparedness pays off. Also there was some driver confusion on the what shuttles were coming, but it turned out that it was only driver confusion, all went well from headquarters.
We had 4 vehicles total. They even sent a coordinator / supervisor in a separate car.
Other service ie free waters, ice, driver’s collection of CD’s was great. I’ll use Cloud 9 again anytime!”